Solutions

Customer Self-Service Portals

At The Demski Group, we design and implement custom self-service portals that streamline customer interactions, automate routine requests, and integrate seamlessly into your existing business systems.

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Streamlining Customer Workflows

We build portals that replace manual, repetitive interactions with structured, automated workflows. Whether your customers are:

  • Uploading documentation
  • Scheduling services
  • Tracking order or claim status, or
  • Making secure payments

Our solutions eliminate friction while ensuring the information flows directly into your business systems. This improves turnaround times, lowers support demand, and provides your team with cleaner, actionable data

Service Benefits

Strategic Benefits of CRM Development & Optimization

Consolidate customer data across all channels — email, phone, website, and sales platforms — into a single source of truth. This empowers your teams with a complete customer view, improving collaboration, customer service, and long-term retention.

We automate repetitive tasks like lead routing, follow-up scheduling, and pipeline tracking using intelligent logic. That means your sales team spends less time on busywork and more time building relationships and closing deals.

Leverage AI to personalize every stage of your sales funnel. From smart lead scoring and targeted messaging to next-best-action recommendations, our CRM tools help increase conversions, deal size, and customer satisfaction.

Our dashboards and analytics modules give you clear visibility into performance metrics, pipeline health, and revenue forecasting. With real-time updates, you’re always equipped to make data-driven decisions.

Your CRM should work wherever your team does. We develop mobile-responsive platforms and integrate with communication tools like Twilio and Pusher, enabling seamless conversations and lead management across devices.

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Secure, Scalable, and Industry-Specific

Healthcare

HIPAA-compliant patient portals for appointments, prescriptions, and secure messaging

Financial Services

Document exchange, tax workflows, and client collaboration platforms built with robust encryption.

Retail & Ecommerce

Customer order tracking, returns management, and integrated payment flows

Education & Training

Student learning portals with course access, assessments, and mobile-first design.

Choose Us

Why Choose the Demski Group?

Competitors like ELEKS, Saritasa, and Luxoft have shown the value of industry-specific, user-friendly portals. We take it further by combining those best practices with:

  • Customization First: Every portal is built around your exact workflows, not a generic template.
  • Security at the Core: Compliance with HIPAA, financial, and data-privacy standards.
  • Integration Expertise: Seamless connections to CRM, ERP, EMR, and third-party systems.
  • Scalable Architecture: Portals that grow alongside your business.
  • User-Centered Design: Interfaces that are simple, intuitive, and accessible

Client Success Stories

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Start Building Smarter Customer Experiences

Integration & Scalability

API Integration

We specialize in building dashboards that connect seamlessly with the tools your business relies on — from platforms like Salesforce, NetSuite, and Google Analytics to spreadsheets in Excel or Google Sheets. But we don’t stop at plug-and-play integrations. For businesses with proprietary systems or unique data structures, we develop custom APIs that pull the exact data you need, exactly how you need it. This ensures your dashboard delivers accurate, real-time insights tailored to your operations — not someone else’s template. Whether it's syncing with internal ERPs, CRMs, marketing platforms, or IoT devices, our custom API integrations transform disconnected data into a unified, actionable view of your business.

Scalability

As your business evolves, so should your tools. Our custom dashboards are architected with scalability in mind — ready to adapt as you grow, pivot, or expand into new markets. Need to onboard new departments, add custom KPIs, or integrate additional data sources down the road? No problem. We design every solution with modularity and extensibility at the core, allowing your dashboard to grow with minimal friction. From startups preparing for rapid growth to enterprises managing complex, multi-team workflows, our dashboards are built to scale alongside your vision — without breaking or bottlenecking performance.

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Case Studies

Over 600 Projects Delivered Successfully

With over 12 years of software development experience in many industries, we have a lot to talk about. Here are just a few of our success stories. 

Biotechnology

The Demski Group successfully delivered a scalable and efficient web application for Biopac, enabling users to perform and track scientific studies online.

Energy & Utilities

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Manufacturing

Industries We Serve

Proven Expertise in Your Industry

Our custom dashboard solutions are tailored to meet the unique needs of a wide range of industries — from healthcare and manufacturing to eCommerce, finance, and professional services. Whether you’re tracking patient outcomes, monitoring production efficiency, analyzing sales performance, or managing financial KPIs, we build dashboards that align with your industry-specific goals and workflows. By combining deep domain knowledge with custom development, we help businesses turn complex data into clear, actionable insights that drive smarter decisions.

Let’s Talk About Your Business Goals

What our customers say